Whitepaper: Optimise your field service with 7 tips for the HVAC industry

7 tips you can put into practice right away

A technician arriving at the agreed time, equipped with the right information and the necessary materials in the van — until recently, these were the key ingredients for a satisfied customer.

But the technical installation sector now faces many more challenges. An increasingly diverse range of products and a shortage of skilled workers are just two examples. These, along with six other topics, are covered in the whitepaper: Optimise your field service with 7 tips for the HVAC industry.

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    Sigmax successful case studies

    Bluace

    Innovation through standardisation. That’s what ERP implementation partner Bluace stands for. Based on the Microsoft Dynamics 365 Business Central platform, the Rotterdam-based organisation helps service organisations digitise and standardise operating processes. In order to help organisations not just with an ERP system but also with the digital processing of service orders, Bluace set out to find a partner in the field of field service software. Sigmax turned out to be the perfect match.

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    FLS VISITOUR

    A good planning process is essential for service organisations. That is why our field service solution Connect integrates with a large number of planning systems, including FLS VISITOUR. The tasks scheduled in the planning solution from FLS are handled digitally through Connect’s mobile application.

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    ORTEC

    ORTEC has been a well known name in planning software for over 40 years. With 1,000 employees and offices worldwide in 13 countries, they are the experts in efficient planning. And optimal planning is essential for service organizations. That’s why Sigmax and ORTEC have been working together for over eleven years to achieve the same goal: to make service organizations work as efficiently as possible.

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    Volta Limburg

    With over 60 service technicians, energy supplier Volta Limburg ensures the daily warmth comfort of over 120,000 end customers. In order to move away from all paper forms, they sought software that could facilitate the transition to complete digitization. Sigmax’s field service software proved to be a perfect match.

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