Do you implement ERP solutions based on the Microsoft Dynamics 365 platform? Expand your offering with Sigmax Connect, our field service solution. Sigmax Connect integrates seamlessly with Dynamics thanks to its proven integration. This allows you to focus on what you do best, while still delivering a complete solution that supports your customers throughout the entire service process. Our solution has been used for over 15 years by satisfied customers in the service industry.
Based on many years of experience in sectors such as property maintenance, care equipment, installation technology, climate control and industrial engineering, we have developed industry templates. As a result, we can provide a fully operational field service solution for Microsoft Dynamics 365 within five days.
Sigmax Connect offers a proven integration with Microsoft Dynamics 365. Within Dynamics, we provide support for Business Central, Navision, F&O and Axapta as ERP solutions. This ensures that Connect works seamlessly with the solution you deliver to your customers.
Connect consists of fixed components, but is flexible to configure. That is our strength. We map out service processes and ensure that the software supports them optimally. The engineers of your customers see exactly what they need, at precisely the right moment. And if anything changes in the process? No problem. We adjust it effortlessly.
We provide a standard solution, but we never stand still. Our dedicated in house product team in Enschede continuously improves Connect. We work in sprints and release a new version every two weeks. This enables us to respond quickly to market developments and the wishes of customers and partners. Communication lines are short and we move fast. Is there a high demand for a specific feature? Then we make sure it becomes available in Connect within a short time. Throughout this process, we never lose sight of quality and stability.
Naturally, we ensure the partnership is commercially attractive as well. We are happy to make arrangements that benefit both parties. The partnership can be shaped in various ways. We have experience with both main and subcontracting roles. To streamline communication, Sigmax assigns a dedicated partner manager as your fixed point of contact. And because we value long-term partnerships, we remain involved both strategically and tactically.
Our professional service desk is ready to support your customers with any issues or questions. They currently support more than 500 customers, including major organisations such as Carglass and the Dutch Railways (NS), with around 3,000 users.
We often see that customers are looking for a complete solution. An ERP system and a field service solution. And of course, these systems must work together as seamlessly as possible. With Sigmax Connect, you can expand your offering with a reliable field service solution that integrates and works perfectly with Microsoft Dynamics 365. This strengthens your proposition.
Would you like to offer Sigmax Connect under your own label? You can. We are happy to style Connect in your own corporate identity, allowing you to create a consistent experience for your customers.
Sigmax Connect is ready for international deployment. Connect supports multiple languages and our service desk provides international support. At present, we work with organisations in Switzerland, Germany, Belgium, France and the United Kingdom.
There is a lot possible. Which is precisely why you likely have many questions. We are happy to answer them. Leave your details to schedule a no-obligation introductory meeting.
