✔ Broad domain knowledge
✔ Seamless integration with your systems
✔ The best support
Building long term relationships with our customers – that is what we consider important. We are not just a software supplier; we are your partner. Our consultants have many years of hands-on experience in the field service sector, which enables them to provide well founded advice. They take the time to understand your organisation and actively think along with you about how things can be improved.
We fully support you with the implementation, configuration and integration of Sigmax Connect. We know exactly what is needed to set up a successful and secure solution within service organisations. That’s why we deliberately choose the ‘crawl-walk-run’ method. This implementation approach ensures a gradual transition to the new way of working, allowing us to make timely adjustments whenever needed.
We record our agreements in a Service Level Agreement (SLA). We offer various types of SLAs and are happy to explore together which one best suits your organisation. This way, you know exactly what level of service to expect from us in the event of incidents, updates and new functionalities.
We work according to the Field Service Growth Model. Together, we explore the challenges and opportunities within your service organisation.
Your systems should complement and strengthen one another. They must excel at what they do individually, while also fitting perfectly into the bigger picture. This ensures that you can run your processes efficiently and without issues. We have extensive experience with all major complementary solutions for field service organisations, and we are happy to advise you on how Connect fits into your complete IT landscape.
Sigmax Connect offers a stable and proven integration with almost any ERP and planning system, enabling smooth data exchange between systems. Sigmax works with a wide range of partners in the fields of ERP and planning software.
Want to know what Sigmax can do for your organisation? Then request more information with no obligation.
