Connect 9 technical upgrade for field service
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Introducing Connect 9: a smarter & more secure platform

 

At Sigmax, we are continuously evolving our technology to ensure stability and security for our users. With Connect 9, we introduce a technical upgrade that enhances efficiency, security and flexibility while laying the foundation for future innovations. This release focuses on modernizing the platform, improving system performance and expanding compatibility.

Importantly, all existing functionality remains intact, and the upgrade has no impact on integrations with customer systems. We’ve ensured a seamless transition so users can benefit from the improvements without disruption.

A stronger, more future-proof foundation

Connect 9 has been upgraded to the latest .NET Core technology and an optimized cloud infrastructure. These updates ensure better performance, enhanced security and long-term scalability. By modernizing the core architecture, we improve system stability, reduce maintenance efforts and create a foundation for faster development of new features in the future.
The transition to Docker-based hosting further enhances deployment flexibility and enables better resource management, allowing Connect to scale efficiently in cloud environments. This change not only improves performance but also aligns Connect with the latest industry standards for secure and stable software operations.

In addition, key system optimizations have been implemented to improve overall efficiency. Connect 9 benefits from faster data processing, optimized push notification handling, and enhanced system logging and error monitoring. These improvements contribute to a more responsive and reliable platform, ensuring a smoother experience for all users while laying the groundwork for future innovations.

Single Sign-On with Microsoft

As part of our commitment to enhanced security and simplified access management, Connect 9 introduces Microsoft account login for BackOffice users. This feature allows organizations to integrate Connect more seamlessly into their existing IT environments, improving user authentication and security policies.

Managed Google Play for Controlled App Deployment

With Connect 9, we introduce support for Managed Google Play, making it easier for organizations to distribute, manage and update the Connect app across their workforce. This new functionality ensures that businesses can deploy Connect efficiently while maintaining control over app installations and updates.

More control in Connect BackOffice

We are giving consultants, partners, and customers more configuration options in BackOffice, allowing technical settings to be managed independently, without the need for support intervention.

This improvement is the first step in a broader set of enhancements aimed at providing partners with greater flexibility and control over their configurations. Future updates will continue to expand these self-service capabilities.

Full support for Android 15

With Connect 9, we are ensuring compatibility with the latest technology by introducing full support for Android 15. This means that users with the newest devices can benefit from improved security, better performance and the latest Android innovations while using Connect.

Stay updated

Connect 9 is coming soon. In the coming weeks, we will provide further details on the release and guidance on how to prepare for the update.

To stay informed, follow our website and LinkedIn page for the latest announcements.

For any questions or further details on how Connect 9 impacts your organization, contact our support team.

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