✔ Work more efficiently
✔ Higher first time fix
✔ Better communication
It is your job to ensure engineers arrive at the customer on time, equipped with the right information, skills and materials. This maximises the chance of a first-time-fix and a satisfied customer. Do customers frequently call asking where the engineer is? Are no-show situations occurring too often? Or are engineers unable to help the customer due to missing information or materials? With Sigmax Connect, those problems are a thing of the past.
Sigmax Connect works seamlessly with virtually any planning system. This ensures smooth data exchange and allows the systems to complement each other perfectly. What is your situation?
With Sigmax Connect, you process jobs quickly and smoothly:
Great! Sigmax Connect integrates with virtually all planning systems. Thanks to our stable and extensively tested integration, data is exchanged smoothly between systems. This means they complement each other perfectly. The engineer simply picks up their tablet in the morning and sees everything they need to do that day, including all the information required.
Every organisation has its own planning process. Perhaps your engineers complete 10 jobs a day, or maybe one engineer works on a single project for 10 days. The best planning system depends entirely on your process. We work with all major planning solutions and are happy to think along with you. Naturally, we ensure that Sigmax Connect works seamlessly with your new system.
With Connect, customers automatically receive a message when the engineer is nearby. Need a new appointment? The engineer can schedule it on the spot together with the customer. Paying at the door is also possible. This helps you avoid no-access situations and ensures satisfied customers.
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